Refund Policy
We at Arrangerishta.in understand that finding the right
match is a crucial decision for our members. We are committed to providing our
users with the best possible experience on our platform. In case of any
dissatisfaction, we have a refund policy in place.
Refund Eligibility:
Premium Membership Fee: If you are not satisfied with your
premium membership within 10 days of purchase, you are eligible for a refund.
Profile Verification Fee: If your profile verification
fails, you are not eligible for a full refund of the verification fee.
Refund Process:
To initiate a refund request, please contact our customer
support team via email or phone. Please provide your account details, reason
for refund, and any additional information that may be helpful in processing
your request.
Once we receive your refund request, our team will review
your account and assess your eligibility for a refund. If your request is
approved, we will process your refund within 5 business days. The refund will
be made using the same payment method used for the original transaction.
Refund Policy Exclusions:
We do not offer refunds for any paid membership plans or
verification fees after 10 days of purchase.
If a user's account is terminated due to a violation of our
terms of service, the user will not be eligible for any refund.
We do not offer refunds for any services that have already
been provided, including but not limited to profile creation, account
management, and customer support.
Conclusion:
We value the trust our members place in us, and we are
committed to providing a transparent and fair refund policy. If you have any
questions or concerns about our refund policy, please do not hesitate to
contact our customer support team.
Thank you for choosing Arrangerishta.in as your trusted partner in your search for a life partner.